Earlier this week I spent half an hour on the phone arguing with my student loan servicer about why my income-driven repayment application had yet to be processed. I had a payment [...]

What? In today’s climate, it is rare to find a campus that is not using text message platforms to notify students of on-campus emergencies. It is rarer to find campuses utili[...]

Student employees are an irreplaceable asset to most student affairs offices. Most of us rely on our student employees to do menial tasks like answering our phones, greeting custom[...]

I received the text on Wednesday evening. Hey Rudy, I’m sorry to text so late, but I wanted to let you know I won’t be in tomorrow. I have some field work to finish up [...]