It is that time of year again when we reflect on all of the things we appreciate in our lives. In the safe space of this Student Affairs blog, we (Monica & Sam) are admitting to being thankful for all of the technology that allows us to connect with others and measure the impact of our efforts. Below are some of the major ways in which our team at the University of Florida’s Career Resource Center uses technology to continuously enhance our services.
Sam: First and foremost, I am incredibly thankful for our Career Services Management (CSM) system which allows us to pinpoint how students, colleagues, and employer partners take advantage of our resources.
Monica: Agreed. I am always thankful for all the amazing employers who recruit UF students through our data management system, but this season got me thinking about the bigger picture. I am grateful to all the people who work to make the CSM system seamless in order to meet the needs of the ROI expectations of employers, students, and parents.
Sam: I’m so glad to hear you say that!
Monica: Many of us, myself included, think of new technology and assessment as taxing (or annoying). Usually it includes another meeting, training manual, and set of mundane procedures. In addition, when it comes to technology, we are not all “early adopters” of the latest social media platform (Snapchat and Periscope anyone?) or information sharing tool. Similarly, when it comes to assessment, I literally cringe, sigh (loudly), clean my office, and do anything else in order to avoid running these reports until my supervisor or higher-ups send a high-priority email kindly asking for “numbers.” I have learned the hard way just how valuable technology and assessment are to the career services and recruitment field.
Sam: I agree the learning process can be daunting, but many assessment platforms out there make it easier. For example, I love our electronic survey platform, providing us with a cost-effective and efficient way to access our stakeholders for needs analysis and service evaluation. And when it comes to crunching numbers, I am grateful to have SPSS doing the heavy-lifting and Microsoft Excel for cleaning up our massive reports into tidy charts and graphs.
Monica: Numbers are how we prove worth and value. For example, I am leading our team’s efforts to develop digital resources that mirror our in-person career services for our growing population of remote, online students.
Sam: Absolutely! By tracking how our students and employers interact with these online services, we are able to more accurately evaluate our progress and customize them in this new frontier. Thank you, Monica!
Monica: You’re welcome, Sam! But, if you’re interested in leftovers from the Moreno family Thanksgiving, let’s first talk about lending a hand with these reports…
*Honorable Mentions: student ID swipe kiosks, ignorance support via Google searches, and the assistance and patience of all our colleagues.
In November, #SACareer is dedicated to technology. Read how your peers are utilizing technology to elevate their offices and run more efficiently.
This post is part of our #SACareer series, addressing careers in student affairs, careers outside of student affairs, and the work of career services professionals. Read more about the series in Jake Nelko’s intro post. Each post is a contribution by a member or friend of the Commission for Career Services from ACPA. Our organization exists to benefit the careers of career services professionals, student affairs professionals, and anyone supporting students in the career endeavors. For more information about how to get involved with the Commission for Career Services or the #SACareer blog series, contact Cristina Lawson at firstname.lastname@example.org.
Monica Moreno is the Assistant Director for Recruitment Services at the University of Florida, with a M.S. in College Student Affairs from Nova Southeastern University and a B.S. in Advertising from the University of Florida. Monica helps students and employers with their recruitment needs and tries to make UF smaller so they can recruit UF students and alumni. She manages all the virtual recruitment and education needs for students, employers, and campus partners. When she is not at work, Monica loves traveling, yoga, CrossFit, reading and, of course, rooting for the Gators.
Samuel Kennedy is the Assistant Director for Assessment and Planning at the University of Florida, with a M.A. in Industrial/Organizational Psychology from The Chicago School of Professional Psychology and a B.A. in Psychology and Spanish from Canisius College. As the Assistant Director for Assessment & Planning, Sam uses qualitative and quantitative data analysis to help illustrate how the Career Resource Center supports the entire UF student population with career readiness and advancement. He also uses data to support strategic decisions that allow for services to be increasingly efficient for students, employers, faculty and staff to use. Outside of the office, Sam enjoys surfing, travel, family, friends, and food.