It’s happening again.  Over the summer, the phone rings in a busy student involvement office. I can overhear the staff member, “Your student should log into our on-line[...]

We knew the parental tide was coming. And now it’s here. My career in higher education began in 1999 when I took my first job as a residence life coordinator (RLC) at a small, priv[...]

Sitting in my office today, I was thinking about how much I needed to blog. I have some ideas, but they are thing that need to marinate and be worked on at length, so I was kind of[...]

I remember when the front desk would let me know I had a phone call with an angry parent. They’d say the last name and I thought: I know what this about. And it’s going[...]